My computer and printer are working perfectly.
So glad I didn’t follow the suggestion of the Microsoft rep who thought the only solution to my problems would be to reinstall Windows 10 as a new installation, which would have eliminated all the programs and files except those Microsoft includes when it does the Windows 10 install. It would have taken me at least a week to reinstall all my “purchased” programs, set them up, and then add the previously created files for each of those programs. (In fact I’m afraid I may not have the disks for all of them.)
Today I used what I’ve learned over the past few days and connected with my external 2TB hard drive wirelessly. I’ve had the drive for several years, but this is the first time I’ve been able to back up to it without halting all other work on my computer. I was successful setting it up using the Charter router (the same one which connects to the internet). The external hard-drive acts like a drive on my computer. I can copy to it easily and I’m amazed at the speed. I backed-up all of my computer files today and it only took about an hour. I can remember when the same process took a couple days.
I still don’t have my Lexmark printer working wirelessly, but that’s ok. I can tote my laptop to the dining room (where the printer is located), connect to my USB port, and print easily. When I get to Florida, I’ll try harder to get the printer to work without any connections, but even if I could get it to work here/now, I’ll have to re-do it in Florida, so I might as well wait. As it is, I will have to re-do the connection to the 2TB hard drive, but now that I know how it works, I think I can do it quite easily. Hopefully I can use the same process to get the Florida Brighthouse connection to work.