I’ve been having problems with two of my Simplisafe cameras: the one connected to the flood light on the lanai, and one pointed at my aerogarden.

Working with Simplisafe is usually rewarding but the other day when I called, we didn’t fix my problem so they sent me a new “tower” and I only have a few days to send back the non-working one. The new one came yesterday. I was determined to get the new one installed. I called them and the call lasted TWO HOURS. The connection was accidentally disconnected. When I called SS back, I got a different technician but we still weren’t successful getting the two non-working cameras to work. Funny thing is the one which works outside with the flood light records, but I can’t watch it “live.”

I wasted almost three hours. I gave up for today!!