For the past week I couldn’t connect to the internet through my wireless system. I monkeyed with it for hours. I could hard wire it (using what is called an ethernet connection), but when I tried to go through the router so it would be wireless, it wouldn’t work.

Finally, after a lengthy phone call with a wireless technician, I learned enough to figure out a “work-around.” I set things up in a different sequence than was recommended. Instead of taking the incoming line to the Vonage device and then to the Router, I had the incoming line go to Router then to Vonage.

This morning I called Vonage and explained the whole problem. A really nice fellow named Tim helped me and explained the Vonage system. Once I understood it better, I felt comfortable “resetting” the Vonage unit which cleared out the conflict. Now it works perfectly using the suggested Vonage set-up.